14 Nov
|
Go Rug Yourself
|
Bengaluru
14 Nov
Go Rug Yourself
Bengaluru
About the Company:
Go Rug Yourself is India’s first and largest DIY tufting studio chain, where visitors can use a tufting gun and yarn to design and craft their own custom handmade rug
Job Summary:
We are looking for a proactive and customer-oriented Sales Executive who will be responsible for handling customer queries, managing incoming calls, and connecting with potential leads to generate business opportunities.
Key Responsibilities:
- Respond to customer queries received through calls, WhatsApp, emails, and other communication channels within 2 to 3 minutes.
- Handle incoming calls professionally and provide accurate information about products, services, and offerings.
- Connect with incoming leads, understand their requirements, and guide them through the sales process.
- Follow up with prospective customers regularly to convert leads into confirmed bookings or sales.
- Maintain and update lead details, customer interactions, and follow-up records in the CRM.
- Coordinate with the operations team to ensure a smooth customer experience.
- Achieve assigned sales targets and contribute towards overall business growth.
Skills & Qualifications:
· Excellent verbal and written communication skills.
· Good interpersonal and customer-handling abilities.
· Ability to convince and convert potential customers.
· Basic knowledge of CRM tools and MS Excel.
· Robust follow-up skills and a result-oriented approach.
· Prior experience in telecalling, customer support, or sales will be preferred.
📌 Senior Sales Executive (Bengaluru)
🏢 Go Rug Yourself
📍 Bengaluru