Job Summary The Partner & Deposit Operations Specialist manages day-to-day referral partner and Good Faith Deposit (GFD) administration, including document collection, verification, onboarding, account maintenance, payment support, deposit processing, and routine refunds. The role maintains accurate records, protects sensitive information, and escalates matters requiring approval or advanced risk review.

Essential Duties and Responsibilities

Partner Operations

- Coordinate onboarding and renewals for Sales-qualified partners; collect documents and maintain owner, contact, and account information in Salesforce and approved document repositories.
- Perform routine SAM, OFAC, CAIVRS, Persona, Secretary of State, DBA/FBN, and license-status checks using established procedures; route findings and complete review packages to the designated approver.
- Prepare and route approved agreements, ACH consent forms, and onboarding packages; coordinate payment-profile setup and assignment of application links after required approvals and signatures.
- Complete scheduled maintenance checks and document renewal, expiration, and termination activity.
- Support referral-fee processing throughout the month, prepare monthly payment submissions, apply approved offsets, and coordinate correction of payment errors.
- Escalate adverse findings, complex website or licensing concerns, and exceptions; partner approval or rejection remains with the designated Risk Analyst or other authorized approver.

Good Faith Deposit Operations
- Confirm the signatories Letter of Intent (LOI), required deposit amount, and authorized guarantors before processing deposit activity.




- Issue card invoices for deposits of $5,000 or less and send approved wire/ACH instructions for deposits over $5,000.
- Check deposit activity daily, verify the payment source against authorized guarantor information, and record validated payments in Salesforce within 12 business days of payment notification.
- Coordinate with Sales on receipt status; Sales retains responsibility for client payment follow-up. Apply the established ACH timing exception where applicable.
- Collect refund documentation and process leadership-approved card refunds within 12 business days of approval.
- Support manual refund documentation and route complex validation and manual GFD matters to the Risk Analyst.
- Coordinate with Accounting, Treasury, Credit, and Closing; maintain complete transaction records and support expense reconciliation as assigned under approved procedures.

General Responsibilities
- Protect personally identifiable information and follow secure document-collection and storage requirements.
- Communicate clearly with partners, clients, and internal teams; meet established processing timelines and maintain an auditable record of activity.
- Support procedure improvements, cross-training, and special projects within the roles authority.





Qualifications
- Two or more years of operations, financial services, compliance, or administrative experience preferred.
- Solid attention to detail, organization, written communication, and confidential-information handling.
- Intermediate Excel proficiency and ability to follow verification procedures, identify discrepancies, and escalate appropriately.
- Salesforce or similar CRM experience preferred.

Systems Used Salesforce, NetSuite, SharePoint, Excel, Outlook, Teams, Dock.US, DocuSign, Persona, SAM, OFAC, CAIVRS, and CLIQ, as authorized. Direct bank-transaction-system access is limited to identifying transactions.

Qualifications

- Two or more years of operations, financial services, compliance, or administrative experience preferred.
- Strong attention to detail, organization, written communication, and confidential-information handling.
- Intermediate Excel proficiency and ability to follow verification procedures, identify discrepancies, and escalate appropriately.
- Salesforce or similar CRM experience preferred.

Systems Used Salesforce, NetSuite, SharePoint, Excel, Outlook, Teams, Dock.US, DocuSign, Persona, SAM, OFAC, CAIVRS, and CLIQ, as authorized. Direct bank-transaction-system access is limited to identifying transactions.

Perk and Benefits

PF

Gratuity

Mediclaim

Both Side Cab

Shift Timings: Night Shift

Salary : Upto 7.5LPA (Including Variable)

Preferred candidate profile

Looking for the Immediate Joiner, Interested Candidate Can share their resume at [email protected]

📌 Senior Partner & Deposit Analyst - WFO (Bengaluru)
🏢 R Systems International
📍 Bengaluru