? Core Responsibilities:

Lead social media strategy for key client accounts

Oversee content planning, campaigns, and communication strategy

Act as the primary client liaison, managing relationships and expectations

Guide internal teams (creative, copy, media, analytics)

Ensure campaigns align with brand voice and business goals

? Strategic Duties:

Develop integrated communication plans (organic + paid social)

Analyze performance metrics and optimize campaigns

Identify trends, platform updates, and new opportunities

Manage crisis communication on social channels

? Team & Account Management:

Mentor account managers and social media teams

Manage budgets, timelines, and deliverables

Present reports, insights, and strategies to clients

? Skills Required:

Solid understanding of platforms (Instagram, LinkedIn, X, YouTube, etc.)

Expertise in digital marketing & brand communication

Client servicing and stakeholder management

Data-driven decision-making

Leadership and team management

? Experience (typical):

8–12+ years in digital/social media or agency roles

Experience handling large brands or multiple accounts

📌 Senior Client Servicing Manager - Social Media (Delhi)
🏢 The Visual House
📍 Delhi