- Minimum 2 years of experience in a similar role,preferably in the industry. . Strong understanding of service operations and warranty management principles.
- Experience with data analysis and reporting tools is an asset
We are looking for a highly skilled and experienced Senior Associate - Service (Warranty) to join our team at Ride River. The ideal candidate will have a robust background in service operations and warranty management, with excellent analytical and problem-solving skills.
Roles and Responsibility
- Manage and oversee the warranty process to ensure timely and effective issue resolution.
- Develop and implement strategies to improve customer satisfaction and reduce warranty claims.
- Collaborate with cross-functional teams to identify and address areas for improvement.
- Analyze data and metrics to measure performance and inform business decisions.
- Provide training and support to junior team members on warranty processes and procedures.
- Identify opportunities to enhance operational efficiency and reduce costs.
Job Requirements
- Minimum 2 years of experience in a similar role, preferably in the industry.
- Strong understanding of service operations and warranty management principles.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong analytical and organizational skills with attention to detail.
- Experience with data analysis and reporting tools is an asset.
This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Senior Associate - Service (Warranty) (Bengaluru)
🏢 River Mobility
📍 Bengaluru
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