About the Role

We are looking for an experienced Senior Associate - Accounts Receivable to join our Global Finance team in Bengaluru. In this role, you will manage complex and high-value customer accounts, resolve escalated disputes, and drive collection strategies to optimize Days Sales Outstanding (DSO) and reduce overdue debt across the Order-to-Cash (O2C) lifecycle. You will also serve as a key escalation point and mentor for junior Associates.

Key Responsibilities

- Customer Portfolio &
- Collections Management:

Own end-to-end collections for high-value/complex customer accounts, monitor receivables daily/weekly, secure firm payment commitments, and achieve portfolio-level DSO and collection targets.

- Aged Debt Analysis &

- Strategy:

Analyse aged debt trends and root causes of late payments by customer/ageing bucket; recommend collection strategies, contact cadence, escalation triggers, and bad debt provisions/write-offs.

- Credit Management &

- Risk:

Execute Credit Policy (credit limit reviews, credit holds/releases, order blocks), flag deteriorating accounts early, and coordinate with Sales and Credit on payment terms within the Finance Delegation of Authority (DoA).

- Disputes, Deductions &

- Claims:

Lead timely resolution of escalated disputes and deductions by partnering with Sales, Customer Operations, Logistics,



and Finance to fix root causes.

- Month-End Close &

- Controls:

Support AR month-end close, sub-ledger reconciliations, cut-off/provision inputs, DSO/ageing reporting, and internal/external audit requirements.

- Process Improvement &

- Automation:

Support automation initiatives, provide user inputs on SAP enhancements and master-data quality, and maintain updated desk procedures.

- Mentoring &

- Stakeholder Partnership:

Coach junior team members on negotiation and dispute handling, provide cross-coverage, and build strong relationships across global teams and time zones.

Required Qualifications &

- Skills

- Degree or Masters in Accounting or Finance.

- Minimum 6 years of experience in Credit &
- Collections within a Shared Services or GBS workplace.

- Proven track record of handling high-value/complex accounts and resolving escalated disputes.

- Hands-on experience with SAP and collection management tools.

- Strong analytical, negotiation, and cross-functional stakeholder management skills across global time zones.

Good to Have (Preferred)

- Experience in AR/O2C automation or process improvement projects.

- Background in consumer brands, retail, wholesale, or multi-currency businesses.

- Working knowledge of Power BI or similar analytics tools.

📌 Senior Associate - Accounts Receivable (Bengaluru)
🏢 Coders Brain
📍 Bengaluru