Job highlights

- Experience working with ServiceNow or similar ITSM tools for ticket management. . Strong monitoring and troubleshooting capabilities across SAP ECC integration landscapes. . Understanding of interface deployment,testing,and migration processes.

- Required Technical and Professional Experience

- Preferred Professional and Technical Expertise

Job Summary

As an SAP PI/PO SAP Integration Suite (CPI) Consultant, you will be responsible for supporting, maintaining, and enhancing enterprise integration solutions across SAP and non-SAP landscapes. You will ensure seamless system connectivity, resolve production issues, monitor critical interfaces, and contribute to the stability and performance of integration platforms.

Responsibilities

- Develop, support, and maintain interfaces using SAP PI/PO and SAP BTP Integration Suite (CPI).

- Monitor integration landscapes and ensure availability of business-critical interfaces.

- Analyze and resolve production incidents, interface failures, and data inconsistencies.

- Perform root cause analysis and provide timely resolution of support tickets through ServiceNow.

- Support SAP ECC integrations using IDoc, RFC, Proxy, SOAP, REST, OData, File, and SFTP technologies.

- Coordinate with functional, Basis, infrastructure, and external teams for issue resolution and deployments.

- Implement interface enhancements, bug fixes, and support application testing activities.

- Monitor SAP ECC integration processes and proactively identify potential issues.

- Prepare technical documentation, operational procedures, and knowledge transfer materials.

- Ensure compliance with support SLAs, operational standards, and security requirements.

- Support encryption and secure communication mechanisms across integration interfaces.





Required Technical and Professional Experience

- Hands-on experience with SAP PI/PO and SAP BTP Integration Suite (CPI).

- Robust knowledge of SAP integration technologies including IDoc, RFC, Proxy, SOAP, REST, OData, File, and SFTP.

- Experience in application maintenance and support (AMS) environments.

- Expertise in incident management, root cause analysis, and production support activities.

- Experience working with ServiceNow or similar ITSM tools for ticket management.

- Strong monitoring and troubleshooting capabilities across SAP ECC integration landscapes.

- Understanding of interface deployment, testing, and migration processes.

- Knowledge of security concepts, encryption mechanisms, and secure data transmission.

- Experience preparing technical documentation and support handover materials.

- Strong analytical, problem-solving, and stakeholder communication skills.

Preferred Professional and Technical Expertise

- Experience with SAP BTP services and cloud-based integration architecture.

- Knowledge of SAP S/4HANA integration scenarios and migration projects.

- Exposure to API Management, Event Mesh, and hybrid integration architectures.

- Experience working in global AMS support models with SLA-driven environments.

- Understanding of DevOps, CI/CD, and transport management processes for integrations.

- Familiarity with XML, XSLT, JSON, Groovy scripting, and message mapping techniques.

- SAP Integration Suite (CPI) certification is an added advantage.

- Ability to drive process improvements, automation, and integration optimization initiatives.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 SAP PI/PO & SAP Integration Suite (CPI) Application Support Consultant (Noida)
🏢 Kyndryl
📍 Noida