Job highlights

- Experience in SAP CRM Service Management with expertise in Service Case management, Web UI, Fiori/UI5, ALE/IDOCs, LSMW, RFC Interfaces, and strong domain knowledge in Spares sales Order Management
- Define business processes and requirements, write functional specs for RICEFW, configure SAP CRM to meet business needs, document solutions, and manage SAP CRM sales/service projects

Description ¢ Experience in business process definition, requirements definition, solution architecture €¢ Experience with writing Functional Specs for RICEFW €¢ Strong interpersonal, oral, presentation, and written communication skills.

€¢ Excellent Project Management skills

€¢ Proven ability to estimate & manage a portfolio of projects €¢ Strong interpersonal, oral, presentation, and written communication skills.

€¢ Ability to work seamlessly with business stakeholders in a demanding, dynamic setting.

€¢ Extensive domain knowledge in the Spares sales Order Management space for a manufacturing company.

€¢ Very familiar with Part returns,



Logistics & Procurement integration and financial integration.

Individual Accountabilities:

€¢ Strong results orientation (driving to deadlines, project goals, etc.).

€¢ Document clear and complete requirements for solutions of any scope and complexity.

€¢ Provide functional knowledge of SAP systems and data.

€¢ Implement necessary configuration within SAP CRM to meet business requirements

€¢ Ensure proper documentation is created for all projects/changes.

• Need to have minimum 1 implementation and 2 support Projects related to SAP CRM sales/ Service

SKILLS: Required

€¢ SAP CRM Service Management Experience (especially Service Case management) €¢ Web UI, Fiori / UI5, ALE /IDOCs, LSMW, RFC Interfaces €¢ Business Process knowledge:

€¢ Field Service / Service Contracts / Entitlements / Service Orders / Returns / Repairs €¢ SAP Functionality:

€¢ Functional Locations, Labor Confirmations / Installed Base, Serial Numbers, Equipment, iObjects

📌 Sap Crm Developer (Bengaluru)
🏢 Kaizen Sra Technologies
📍 Bengaluru