We’re looking for a Sales Executive who can convert customer enquiries and abandoned checkouts into orders through helpful conversations and consistent follow-up.

Key Responsibilities

- Contact customers through calls, WhatsApp, and email to follow up on enquiries and abandoned checkouts.
- Understand customer needs, explain product features, and recommend suitable options.
- Resolve purchase concerns related to pricing, payments, delivery, and product selection.
- Share approved offers and payment links to help customers complete their purchase.
- Maintain accurate lead records, follow-up schedules, and sales updates.
- Coordinate with customer support, accounts, and dispatch teams for smooth order processing.
- Meet agreed sales targets and report conversions, recovered orders, and revenue.

Requirements

- Experience in sales, telesales, or ecommerce customer support.
- Solid communication, objection-handling, and follow-up skills.
- Comfortable communicating in Hindi and English.
- Basic proficiency in Excel or Google Sheets; familiarity with CRM and Shopify is preferred.
- Ability to take ownership of targets and adapt to new tools.
- Experience with watches, fashion, or lifestyle brands is an advantage.

📌 Sales Executive (Surat)
🏢 Argos Watch
📍 Surat