Job highlights

- 0-1 year experience in BPO/Call Centre with strong cross-selling and customer acquisition skills and basic compliance knowledge

- Manage client relationships, identify new business opportunities, ensure regulatory compliance, and collaborate to improve service delivery

Roles and Responsibilities :

- Manage relationships with existing clients to identify new business opportunities and cross-sell/up-sell products.

- Develop and execute strategies for customer acquisition, retention, and growth through effective relationship management.

- Ensure compliance with regulatory requirements and internal policies while maintaining high levels of customer satisfaction.

- Collaborate with other teams to resolve client issues, improve processes, and enhance overall service delivery.

Job Requirements :

- 0-1 year of experience in a similar role or industry (BPO/Call Centre).

- Robust understanding of Cross Selling/Up-Selling techniques for financial services products.

- Excellent Customer Acquisition skills with ability to build strong relationships with clients.

- Basic knowledge of Compliance regulations relevant to the Financial Services sector.

- Age should be less than 25.

📌 Relationship Manager (Jaipur)
🏢 PivoTDive
📍 Jaipur