Job highlights

- 4-7 years experience with gold loan banking and product knowledge, Bachelor's or Postgraduate degree preferred

- Manage branch operations, drive field marketing, ensure compliance in gold valuation, control NPAs, lead team hiring and training, and grow gold loan and third-party product business

Job Summary

This position is open with Bajaj Finance Limited.

Responsibilities

- Responsible for overall branch operations and performance profitability of the branch.

- Drive/participate in field-marketing activities of various financial products along with the team to improve brand visibility.

- Plan, conduct, monitor the branch field level marketing activities to ensure healthy pipeline of leads resulting in business conversion and branch growth.

- Focus on customer engagement for new customer acquisitions and retention of old customers.

- Conducting error-free valuation appraisal of gold ornaments pledged in branch with correct weight and purity assessment as per company policy and audit/compliance.

- Joint custodian of the Vault with responsibility of safekeeping pledged securities as per company policies.





- Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections.

- Valuable planning abilities are required for smooth functioning of the branch and for developing cohesiveness within the company and co-workers.

- Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance.

- Maintaining quality performance of the business, preparing various reports and taking necessary actions for growth of business in branch.

- Increase Gold Loan business, plus various other third-party products i.e., NCDs, Gold Coins sale, etc.

- Responsible for correct valuation maintenance of 100% process compliance at branch.

Qualifications and Experience

- 4-7 years of relevant experience required.

- Bachelors Degree/Post-graduation Degree preferred.

- Previous experience in gold loan banking, gold loan products, management or client service preferred.

- Consistently demonstrates clear and concise written and verbal communication skills.

📌 Relationship Manager - GL East (Phulbani)
🏢 Bajaj Finance
📍 Phulbani