We are looking for a professional, well-groomed and customer-oriented Receptionist / Front Office Executive to manage front desk operations and provide a welcoming experience to visitors, clients and employees. Candidates with prior experience in the hotel industry will be preferred.
Key Responsibilities:
- Welcome and greet visitors, clients and guests professionally.
- Handle incoming and outgoing telephone calls and direct them to the appropriate departments.
- Manage visitor records, appointments and meeting schedules.
- Handle incoming and outgoing emails and correspondence.
- Coordinate meeting room arrangements and ensure front office readiness.
- Maintain reception area cleanliness and qualified appearance.
- Handle courier management and document dispatch.
- Provide administrative support to HR and other departments whenever required.
- Maintain visitor registers and other front office records.
- Ensure smooth day-to-day reception and front office operations.
Requirements:
- Minimum 3 years of experience in Reception, Front Office or Guest Relations.
- Candidates with hotel industry experience will be highly preferred.
- Excellent communication and interpersonal skills.
- Professional grooming, pleasant personality and positive attitude.
- Good knowledge of MS Office and basic computer operations.
- Ability to handle visitors and manage multiple tasks efficiently.
Candidate Preference:
- Female candidates preferred.
- Candidates from Northeast India preferred.
- Presentable, polite, punctual, and well-organized.
- Able to handle visitors and phone calls confidently.
- Willing to take responsibility for day-to-day front-office activities.