1. Campaign &
- Program Execution: Coordinate and execute Field Service Actions (FSAs), recall programs, and service enhancements across regional and global markets.

- Launch &

- Strategy Alignment: Align recall launch strategies with global engineering timing to ensure part readiness, swift documentation release, and minimal market rollout delays.

- Repair Strategy &

- Documentation: Review technical repair procedures, bulletin updates, and dealer instructions to identify localized execution challenges (e.g., local tooling, chemical/sealant availability, unique regional variants).

- Cross-Functional Coordination: Collaborate with global field service engineering, global recall teams, parts supply & logistics, and local dealer operations to resolve technical roadblocks.

- Data Analytics &

- Metric Tracking: Monitor recall completion rates, parts usage metrics, and issue resolution logs using internal OEM quality databases. Qualifications

- Educational Qualification: Bachelors degree in Engineering (Automotive, Mechanical, Mechatronics, Electrical, or related discipline)



or an equivalent accredited automotive technical qualification.

- Professional Experience: 5 to 1 0 years of technical experience in the automotive industry (such as field service engineering, automotive service operations, product concern resolution, or quality/launch management).

Domain Knowledge: Broad understanding of automotive vehicle systems, technical service manuals, repair procedures, and dealership service operations.

- Technical &
- Software Skills: Proficiency in MS Excel, PowerPoint, and automotive technical/quality databases (e.g., PTS, WERS, or regional dealer management platforms).

- Communication: Robust verbal and written technical communication skills to interact across global time zones and diverse regional teams.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Recall Service Program (RSP) Specialist (Chennai)
🏢 MSX INTERNATIONAL
📍 Chennai