- Operations LOBs Audit on a daily/weekly basis with accuracy
- Feedback delivery to agents for Critical and Non-Critical
- Highlight process gaps and share corrective inputs/results
- Contribute to process improvements projects
- Publish the reports on a timely basis and as per the agreed TAT
- Take briefings and sessions regularly based on audit findings
- Working on bottom performers to improve process Quality
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Quality Assurance Analyst (Gurugram)
🏢 home credit
📍 Gurugram
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.