JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a current industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Transportation Coordinator
Location: Bengaluru, APAC Reports to: Workplace Manager or Transportation Services Lead
Position Summary The Transportation Coordinator manages comprehensive employee transportation programs for Stripe's Bengaluru location, ensuring reliable, safe, and efficient commuting services. This role oversees shuttle operations, manages vendor relationships, and optimizes transportation solutions that enhance the employee experience while supporting sustainability objectives. The position serves as the primary transportation resource, coordinating daily operations while continuously improving service quality and efficiency.
Key Responsibilities
Manage daily shuttle operations including route planning, scheduling, and capacity management
Coordinate with transportation providers to ensure service quality and reliability
Process transportation requests and manage seat allocation systems
Monitor on-time performance and address service disruptions proactively
Conduct regular safety and quality inspections of transportation vehicles and services Develop and implement transportation policies and procedures for employee commuting Manage transportation vendor relationships and ensure contract compliance
Analyze transportation data to optimize routes, schedules, and resource allocation Respond to employee queries and concerns regarding transportation services
Support special transportation requirements for events and visitors
Maintain accurate records of transportation utilization, costs, and performance metrics Implement safety protocols for all transportation services
Coordinate with security teams on transportation security requirements
Process vendor invoices and validate service delivery
Support sustainability initiatives related to transportation and commuting
Prepare regular reports on transportation services performance
Identify and implement continuous improvement opportunities for transportation programs
Coordinate emergency transportation services during disruptions or special circumstances
Required Qualifications
Bachelor's degree in Transportation Management, Business Administration, or related field
3+ years of experience in transportation coordination, fleet management, or related role Knowledge of transportation operations and shuttle management
Experience with vendor management and performance monitoring
Strong organizational skills with attention to detail
Excellent communication skills in both English and local language(s)
Proficiency with transportation scheduling tools and reporting systems
Problem-solving abilities with capacity to handle service disruptions
Experience analyzing transportation data and optimizing routes
Knowledge of transportation safety protocols and compliance requirements
Customer service orientation with focus on employee experience
Preferred Qualifications
Experience in corporate transportation management or employee commuting programs Background in transportation or logistics in the Bengaluru region
Knowledge of local transportation regulations and requirements
Experience with sustainable transportation planning and carbon reduction initiatives Background in transportation technology platforms and booking systems
Experience in technology company environments or similar corporate settings Knowledge of transportation cost optimization strategies
Background in continuous improvement methodologies
Experience managing multiple transportation vendors
Knowledge of emergency management protocols related to transportation
Background in employee satisfaction measurement and service improvement
If this resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.
That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
📌 Professional, Transport Services (Bengaluru)
🏢 JLL
📍 Bengaluru