Product Support Analyst - Technical Customer Support (IN) (Hyderabad)

Product Support Analyst - Technical Customer Support (IN) (Hyderabad)

14 Nov
|
Agile CRM
|
Hyderabad

14 Nov

Agile CRM

Hyderabad

Job highlights

- Willing to work in shifts
- Experience: 4-7 Years .

Current Opening Product Support Analyst - Technical Customer Support (IN) Expertise in developing responsive Web applications using HTML5, JavaScript, CSS3, Bootstrap framework, SASS, SCSS.

Experience: 4-7 Years

Responsibilities: The incumbent will work on problem reported by customers, analyse and identify root cause, deliver solution with in SLA timelines and enhance customer satisfaction, improve customer retention.

What we are looking for: - Must have technical troubleshooting/ help desk experience

- Knowledge of cookies, cloud, cognito
- Robust communication skill for interfacing international customers - voice and non-voice
- Willing to work in shifts
- CRM, Start-up experience preferred

Education : Graduate in any discipline Job location Hyderabad, India.

Experience: Responsibilities: What we are looking for: Education :

📌 Product Support Analyst - Technical Customer Support (IN) (Hyderabad)
🏢 Agile CRM
📍 Hyderabad

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