Product Expert (New Delhi)

Product Expert (New Delhi)

14 Nov
|
KDK Software
|
New Delhi

14 Nov

KDK Software

New Delhi

Job highlights

- CA Final Drop Out with 3-10 years experience in GST/Income Tax/TDS return filing and knowledge of tax filing software
- Schedule and conduct tax software demos, understand customer pain points, update CRM, and stay updated on product developments

- Product Expert Job Role: Pre- Sales

Job Title: Product Expert

Experience: 3-10 Years (Including CA Articleship)

Age: 23-40

Type of position: Full-Time

Education Requirement:

• Prof. Qualification- CA Final Drop Out (Not appeared in Last 3 Attempts)

Location: PAN India

Preference: Female (Preferred)

Experience Required:

• Must Have

- Sufficient Experience of respective return Filing (GST/ Income Tax, TDS)

• Desired to have

- Working knowledge of Tax Filing Software

Specific skills: • Must Have

- Soft Sales skills.
- Valuable Hindi/English Communication skills
- Time Management (Planning and Scheduling Appointments to Maximize Demos)

Job Summary: Product Expert is one who understand the working of the Taxation Software and provide Demo to the Potential Clients. As a Product Expert, you are required to be updated about the product and recent changes and amendments in the Tax Filing process (GST, TDS & IT). You should be able to customize your product demo in accordance to the Product USPs and Customer Pain points.

:

• Schedule the Demo.





• To understand the customer pain points and give demonstration of Tax software to clients.

• To adhere to the Product Demo flow, USP and Guidelines

• To continuously build up product knowledge and be updated on any product developments.

• To update daily tasks, activities in CRM.

Note:

Separate Product Expert(s) would be working on each product so there would be 3 Teams under Umbrella of Product Expert Function.

Currently, there are 3 Products:

• Spectrum (IT & TDS) (Desktop Solution)

• Express GST (Cloud Solution)

• Express TDS (Cloud Solution)

Work from Home Requirements:

1. This is a Work from Home employment type. In this employment you will be required to be available over phone and a computer with an Internet connection during your shift timings.

2. Adhere to all company policies and procedures.

3. To ensure that employee performance will not suffer in remote work arrangements, we advise our remote employees to:

a. Choose a quiet and distraction-free working space.

b. Have an internet connection that’s adequate for their Job.

c. Dedicate their full attention to their job duties during working hours.

d. Adhere to break and attendance schedules agreed upon with their manager.

📌 Product Expert (New Delhi)
🏢 KDK Software
📍 New Delhi

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