Job highlights

- Experience in PEGA-based workflow solutions and business analysis with skills in BRD, FRD, User Stories, and Agile facilitation

- Gather and analyze business requirements, conduct workshops, collaborate with PEGA teams, support SIT/UAT, and drive process improvements

Roles and Responsibilities:

- Worked closely with business stakeholders to gather and analyse business requirements for PEGA-based workflow solutions.

- Conducted workshops, interviews, and requirement-gathering sessions with business users.

- Created and maintained BRD, FRD, User Stories, Use Cases, Process Flows, and Acceptance Criteria.

- Collaborated with PEGA Architects and Developers to translate business requirements into system functionality.

- Facilitated Agile ceremonies including Sprint Planning, Daily Standups, Backlog Grooming, Sprint Reviews, and Retrospectives.

- Performed gap analysis and process improvement initiatives.

- Supported SIT and UAT phases and ensured successful production deployment.

Key Achievements:

- Delivered PEGA workflow automation solutions that reduced manual processing effort by 40%.

- Improved requirement quality resulting in a significant reduction in production defects.





- Successfully managed multiple PEGA transformation projects across banking and insurance domains.

- Worked closely with business stakeholders to gather and analyse business requirements for PEGA-based workflow solutions.

- Conducted workshops, interviews, and requirement-gathering sessions with business users.

- Created and maintained BRD, FRD, User Stories, Use Cases, Process Flows, and Acceptance Criteria.

- Collaborated with PEGA Architects and Developers to translate business requirements into system functionality.

- Facilitated Agile ceremonies including Sprint Planning, Daily Standups, Backlog Grooming, Sprint Reviews, and Retrospectives.

- Performed gap analysis and process improvement initiatives.

- Supported SIT and UAT phases and ensured successful production deployment.

Key Achievements:

- Delivered PEGA workflow automation solutions that reduced manual processing effort by 40%.

- Improved requirement quality resulting in a significant reduction in production defects.

- Successfully managed multiple PEGA transformation projects across banking and insurance domains.

📌 Pega Business Analyst (Hyderabad)
🏢 Capgemini
📍 Hyderabad