About the RoleAaryuvedam Hospital is looking for a confident, enthusiastic and patient-oriented Patient Counsellor & Telecaller to manage patient enquiries, coordinate appointments and support patient engagement.
The ideal candidate should have excellent communication skills, a positive attitude and the ability to interact professionally with patients over phone calls and in person.
Key Responsibilities
- Handle incoming and outgoing patient enquiry calls.
- Guide patients regarding hospital services, consultations and available treatment options.
- Follow up with prospective patients and convert enquiries into appointments.
- Coordinate OPD appointments and patient visits.
- Maintain patient enquiry databases and follow-up records.
- Respond to patient queries professionally through phone and WhatsApp.
- Coordinate with doctors and hospital staff for smooth patient communication.
- Maintain positive patient relationships and ensure a positive patient experience.
Required Skills & Qualifications
- Graduate in any discipline (preferred).
- Excellent communication skills in Hindi and basic English.
- Good interpersonal and counselling skills.
- Basic computer knowledge and familiarity with MS Office.
- Ability to handle calls, follow-ups and patient queries efficiently.
- Previous experience in hospital counselling, healthcare telecalling or front-office operations will be an advantage.
What We Offer
- Salary: ₹15,000–₹25,000 per month (negotiable).
- Full-time prospect at Aaryuvedam Hospital.
- Professional and supportive working environment.
- Opportunity for long-term career growth.
How to ApplyInterested candidates can apply through LinkedIn or share their updated CV via direct message. Join Aaryuvedam Hospital and become part of a team dedicated to holistic healthcare and patient well-being!