Be the helpdesk for Credit Samadhaan Kendra partners. You will answer partners questions on tools, cases, documents and processes, solve problems quickly, and make sure partners can give their customers accurate updates without promising results. You will also log every partner ticket and follow it through to resolution with the right team.

What youll do

- Answer partner queries by phone, email and WhatsApp

- Help partners with system access and tool issues

- Check case status and share updates with partners

- Route technical and advisory issues to the right team

- Track partner tickets until resolved

What we look for

- 0-2 years in customer or technical support

- Explicit spoken Hindi and English

- Comfortable with software tools and ticketing systems

- Calm and solution-focused

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Partner Support Executive (Mumbai)
🏢 Credit Samadhaan
📍 Mumbai