- Experience in social media management and customer service with solid problem-solving skills
- Ensure high-quality customer service via social media, monitor platforms, coordinate escalations, and contribute to brand improvement projects
Role & responsibilities
- Ensuring high quality customer service, resulting in guest delight by extensive interaction with guests on Social Media and quick resolution of problems/queries
- Monitor and Moderate the Social Media platforms.
- Coordinate with different teams on escalation/queries over the various platforms
- Provide creative inputs and working on various projects to improve the brand image.
📌 Orm Associate (Gurugram)
🏢 OYO
📍 Gurugram
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.