We are looking for an experienced Oracle Fusion Financials Functional Consultant to provide L2 production support for Finance modules. The role involves incident and service-request management, functional troubleshooting, configuration and reference-data corrections, interface monitoring, period-end support, and quarterly patch analysis and testing.

The consultant should have solid hands-on experience in at least three Oracle Fusion Financials modules, a sound accounting foundation, and the ability to resolve issues within defined support procedures and escalation guidelines.

Key Responsibilities

- Provide L2 functional support for Oracle Fusion Financials modules, including GL, AP, AR, Cash Management and Fixed Assets.
- Triage, diagnose and resolve financial incidents and service requests within agreed support guardrails.
- Perform approved application setups and reference-data corrections.
- Handle standard service requests using documented runbooks and the known-error database.
- Monitor and troubleshoot Financials interface failures and replay approved, known-good interface transactions.
- Escalate P1 incidents to the L3 Module Lead within 30 minutes and refer issues outside L2 authority.
- Ensure accurate ticket classification, including priority, request type and resolution category.
- Support period-end close activities, close-cycle stand-ups, and payment/payroll-cycle monitoring.




- Perform quarterly Oracle Fusion patch impact analysis and functional testing.
- Maintain support documentation and contribute to SLA and ticket-quality improvement.

Mandatory Skills

- Oracle Fusion Cloud Financials
- General Ledger (GL)
- Accounts Payable (AP)
- Accounts Receivable (AR)
- Cash Management (CM)
- Fixed Assets (FA)
- Hands-on functional expertise in at least three Financials modules
- Enterprise Structures
- Ledger and Chart of Accounts (COA)
- Accounting Calendars and Currencies
- Legal Entities and Business Units
- Subledger Accounting (SLA)
- Record-to-Report (R2R)
- Invoice-to-Pay (I2P)
- Credit-to-Cash (C2C)
- Asset Lifecycle Accounting
- Bank Reconciliation
- Period-End / Financial Close
- L2 Production Support
- Incident and Service Request Management
- Functional Troubleshooting and Root Cause Analysis
- Runbooks and Known-Error Database
- Interface Monitoring and Error Resolution
- Ticket Classification and SLA Management
- Quarterly Patch Analysis and Testing
- Support Documentation and Escalation Management

Good-to-Have Skills

- Oracle Fusion Financials implementation or rollout experience
- Oracle Integration Cloud (OIC) interface troubleshooting
- OTBI and BI Publisher reporting
- Oracle Fusion Financials quarterly release management
- ITIL-based application support
- ServiceNow or other ITSM ticketing tools
- Experience supporting month-end, quarter-end and year-end close

📌 Oracle Fusion Financials Functional Consultant (Pune)
🏢 Zensar Technologies
📍 Pune