Ocean Customer Experience Specialist (Navi Mumbai)

Ocean Customer Experience Specialist (Navi Mumbai)

14 Nov
|
A.P. Moller - Maersk
|
Navi Mumbai

14 Nov

A.P. Moller - Maersk

Navi Mumbai

Job highlights

- Experience in global trade and logistics with expertise in case management and dispute resolution

- Manage customer channels, handle case and email chat processes, oversee onboarding, relationship, contract, and dispute management

Ocean Customer Experience Specialist

Job Summary

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk setting. Activities may include the following (but are not limited to):

Responsibilities

- Customer channel management

- Case Management

- Email Chat process

- Customer onboarding and relationship management

- Contract and dispute management
- and more.

- Afternoon Shifts: 1:30pm to 10:30pm

📌 Ocean Customer Experience Specialist (Navi Mumbai)
🏢 A.P. Moller - Maersk
📍 Navi Mumbai

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