Lead- Export Operations

Operations

Part II – Key Responsibilities

Principal Accountabilities

Strategic Planning & Operations:-

Responsible for that segment of operations that starts after the procurement team has placed orders with the designated suppliers/manufacturers and the confirmation is received on the receipt of goods into own warehouse-up to the end of the value chain wherein the intended cargo is loaded onto the vessels for sailing. This would involve elements of PPC function too.

Work with cross-functional business units for supply chain operations to include working with the internal stakeholders from delivery planning, monitoring, and final logistics and storage/shipment/delivery; then ongoing performance management and improvement.

Complete knowledge of OTIF

Familiarity with relevant shipping, EXIM and regulatory requirements, as well as understanding of standard contractual terms/ INCOTERMS and conditions to mitigate any probable legal risk.

Knowledge on export domain

Achieve growth (in terms of revenue) vis-a-vis targets by executing the procurement plan/Annual Operating Plan (AOP) as per mutual agreement of the Board of Directors.

Ensure expansion & development of current vendor base by networking with prospective Liners/Shipping companies, supply chain partners and relationship management

Build a strong position for the organization in its geography for operational excellence in logistics & EXIM services.

Stakeholder Management:-

Build and maintain strong working relationship with potential and current vendors and also prospective network

Engage in regular Customer Satisfaction Surveys & work upon the feedback received in terms of order execution, meeting TAT & customer service satisfaction.





Ensure accurate time bound redressal of Group Company/Customer complaint redressal & pre & post shipment queries

Operations & MIS:-

Work with key executives on budgeting, forecasting and resource allocation programs to align with the AOP.

Identify emergency requirements of various products/materials and arrange supplies for the same. Maintain routine running inventory and Buffer Stock to ensure operational guidelines are met.

Streamline MIS templates to facilitate real time prompt decision making culture-train the teams on the same

Maintain enough and adequate urgency in the ecosystem by pushing the Sales & Purchase teams/HODs to help in achieving the Operations/Logistics execution target every month.

Establish prompt and efficient reciprocal links between the Accounts & Procurement Teams regarding payment to suppliers and ensure that swift copies are shared with the suppliers on prompt and timely basis-endeavor to gradually do away with the 'Follow-Up' culture.

Build an efficient Logistics Team that compliments the 'Service Excellence' facet of the organisation. Real time info should be available to the customer at all times.

Worked closely with sales and Purchase

Ensure that the stipulated monthly execution targets are met in letter and spirit and within the laid down TAT - OTIF culture to be fostered at all times.

Leadership & Team Development

Ensure self & team's alignment to organizational goals, policies and support to other departments

Monitor, equip the team to monitor themselves & engage in constant performance discussion to identify gaps and improve performance (as per Lykis PMS cycle)

Develop oneself and team through organizational initiatives like coaching, training, continuous feedback session, etc

Education :Master in Business Administration (MBA) ,Diploma in Import-Export Management

Experience : 11+ years

📌 Lead- Export operations (Mumbai)
🏢 Lykis (Goldspan Exports
📍 Mumbai