Account Management:

- Develop and maintain strong relationships with key retail accounts

- Act as the main point of contact for all customer inquiries, issues, and requests

- Understand customer needs and objectives to provide tailored solutions and recommendations

Sales Growth:

- Drive sales revenue by identifying new business opportunities within existing accounts and pursuing recent accounts

- Develop account plans and strategies to maximize sales growth and achieve sales targets

- Monitor market trends and competitor activities to identify potential sales opportunities

Customer Satisfaction:

- Ensure customer satisfaction by providing exceptional service and support

- Address any customer concerns promptly and effectively

- Collaborate with cross- functional teams, such as marketing and product development, to meet customer needs and exceed expectations

Account Planning:

- Develop comprehensive account plans that outline strategies for account growth and revenue generation

- Identify upselling and cross-selling opportunities to increase account profitability





- Conduct regular business reviews with key stakeholders to assess account performance and identify areas for improvement

Sales Forecasting and Reporting:

- Accurately forecast sales volumes and provide regular sales reports to management

- Track and analyze sales data, market trends, and competitor activities to identify insights and drive informed decision-making

Relationship Building:

- Cultivate strong relationships with retail customers through regular communication, face-to-face meetings, and participation in industry events

- Act as a trusted advisor to customers, offering expertise and guidance on products, promotions, and market trends

Market Intelligence:

- Stay updated on industry trends, market dynamics, and competitor activities

- Provide market intelligence and feedback to internal teams to support product development, marketing strategies, and business planning

📌 Key Account Manager (Mumbai)
🏢 Acme Services
📍 Mumbai