Job highlights

- Bachelor's or diploma in IT/Computer Science with 1-3 years IT support experience and POS system knowledge
- Manage IT operations, provide technical support, maintain hardware/software, troubleshoot networks and POS systems, coordinate with vendors

IT EXECUTIVE

Company: Manam Chocolate

Department: Information Technology (IT)

Location: Gurgaon, Haryana

Experience: 1-3 Years

Employment Type: Full-Time

Job Summary

We are looking for a skilled and proactive IT Executive to manage day-to-day IT operations, provide technical support to employees, maintain IT infrastructure, and ensure the smooth functioning of computer systems, networks, and software across the organization.

Key Responsibilities

- Provide technical support for computers, laptops, printers, scanners, and other IT equipment.
- Install, configure, and maintain hardware, software, and operating systems.
- Troubleshoot technical issues related to systems, networks, internet connectivity, and email.
- Manage IT assets, inventory, and software licenses.
- Maintain and troubleshoot POS (Point of Sale) systems and related equipment across retail outlets.
- Coordinate with vendors and service providers for IT maintenance and repairs.




- Assist in managing network connectivity, Wi-Fi, routers, and basic cybersecurity measures.
- Ensure regular data backups and maintain the security and confidentiality of company information.
- Maintain records of IT equipment, technical issues, and service requests.
- Provide technical assistance to employees at the corporate office, commissary, and retail outlets as required.

Candidate Requirements

- Bachelor's degree or diploma in Information Technology, Computer Science, or a related field.
- 1-3 years of relevant experience in IT support or IT operations.
- Good knowledge of computer hardware, software installation, networking, and troubleshooting.
- Experience with POS systems, printers, and retail IT infrastructure will be an advantage.
- Robust problem-solving, communication, and coordination skills.
- Ability to manage multiple technical issues and provide timely solutions.

Key Skills

- IT Support and Troubleshooting
- Hardware and Software Maintenance
- Basic Networking
- POS System Support
- IT Asset Management
- Vendor Coordination
- Problem-Solving and Communication Skills

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