- Excellent verbal English communication and problem-solving skills
- Handle international customer calls, assist with service queries, provide resolutions, maintain satisfaction, and meet performance targets
WE ARE HIRING | INTERNATIONAL VOICE PROCESS
Company: Sutherland
Position: Customer Support Associate
Location: Airoli, Navi Mumbai
Work Mode: Work from Office
Job Responsibilities
Handle international customer calls professionally
Assist customers with service-related queries and concerns.
Provide accurate information and effective resolutions.
Maintain customer satisfaction and service quality.
Achieve performance targets while following process guidelines.
Candidate Requirements
Excellent verbal communication skills in English.
Robust interpersonal and problem-solving skills.
Freshers and experienced candidates may apply, subject to eligibility.
Willingness to work in rotational shifts, including night shifts.
Job Highlights
International voice process exposure
Professional work environment
Learning and career growth opportunities
Contact HR: Kirti
Call/WhatsApp: 88502 56783
Interested candidates can call or WhatsApp their updated resume.