Job highlights

- Graduation with international voice support experience and strong business communication skills
- Handle international customer interactions via calls and emails, resolve queries, provide product info, and troubleshoot basic technical issues

Subject line - International voice support - Chennai

Role Overview :

We are looking for passionate and customer-focused professionals for the position of International Voice Support. The ideal candidate should possess excellent communication skills, strong customer service orientation, empathy, sympathy, and problem-solving abilities to deliver a world-class customer experience.

Key Responsibilities :

Customer Support

- Handle customer interactions through voice calls, emails, and other support channels.
- Resolve customer queries efficiently while maintaining service quality standards.
- Provide accurate information regarding ChargePoint products, services, charging stations, accounts, and payments.




- Troubleshoot basic technical issues and guide customers towards resolution.

Required Skills & Qualifications :

Educational Qualification

- Graduation in any field.
- ONLY LOOKING FOR IMMEDIATE JOINERS ONLY

Skills Required

- Excellent verbal and written English communication skills.
- International voice support exp. is Mandate.
- Robust email writing and business communication skills.
- Exceptional customer service and customer engagement abilities.
- High level of empathy, sympathy, patience, and professionalism.
- Good analytical and problem-solving skills.
- Ability to multitask and work in a quick-paced workplace.
- Basic computer knowledge and familiarity with CRM/ticketing tools.

Drop your CV - [email protected] / (phone hidden)

📌 International Voice Process Executive (Chennai)
🏢 Tech Mahindra
📍 Chennai