We are seeking an enthusiastic and dedicated International Voice Process Associate to join our team in Chennai. The ideal candidate will be responsible for providing exceptional customer service and support to our international clients. This role requires excellent communication skills, a strong understanding of customer needs, and the ability to work effectively in a fast-paced workplace.

Key Responsibilities

- Handle inbound and outbound calls from international clients, addressing their inquiries and providing solutions in a timely manner.

- Maintain a high level of professionalism and customer service during all interactions.
- Collaborate with team members to ensure customer satisfaction and resolve any issues that may arise.
- Document all customer interactions accurately in the system for future reference.




- Participate in training sessions and team meetings to enhance skills and knowledge related to the international voice process.

Required Skills

- Strong verbal communication skills in English.
- Ability to work in a team-oriented environment.
- Familiarity with international voice processes and customer service best practices.
- Basic computer skills and proficiency in using customer service software.
- Flexibility to work in shifts as required. If you are passionate about delivering excellent customer service and are looking for an opportunity to grow your career in the international voice process, we encourage you to apply. Join us in providing outstanding support to our clients and be a part of our dynamic team in Chennai.

This job is provided by Shine.com

📌 International Voice Process Associate (Chennai)
🏢 Lyros Technologies-CMMI Level 3
📍 Chennai