: DMS Support Intern Department: DMS / Sales Operations Role Overview We are looking for two DMS Support Interns to support day-to-day operations, backend data management, SFA metadata maintenance, troubleshooting, and adoption of the Distributor Management System (DMS). The role focuses on ensuring smooth system functioning, timely issue resolution, accurate master data management, and consistent usage across Channel Partners (Distributors).

Key Responsibilities

- SFA Metadata Management: Maintain and manage SFA (Sales Force Automation) metadata, including beat plans, sales hierarchy, route mapping, and field force master data.
- Backend Data Management: Maintain and validate distributor, customer, and SKU master data. Support data uploads, updates, corrections, verification, and maintain records of changes.
- DMS Troubleshooting & Issue Tracking: Monitor and log DMS issues raised by distributors and Sales Teams. Coordinate with IT/M-Assist teams to resolve technical issues and maintain issue trackers until closure.
- Distributor Onboarding & DMS Rollout: Support new distributor onboarding and DMS implementation. Assist with data collection, validation, credentials, and initial setup to ensure successful rollout.
- DMS Adoption & User Support: Assist distributors with basic DMS navigation and process-related queries. Monitor DMS usage,



follow up on adoption gaps, and support user training and process improvements.
- MIS & Reporting: Maintain daily and weekly trackers for onboarding, issues, and pending activities. Prepare status reports and operational MIS related to DMS operations.

Required Skills

- Valuable communication and coordination skills.
- Basic knowledge of MS Excel and data management (data validation, VLOOKUP, Pivot Tables).
- Strong follow-up and problem-solving abilities.
- High attention to detail and accuracy in data entry and reconciliation.
- Ability to coordinate effectively with distributors and cross-functional teams.
- Willingness to learn DMS/SFA processes and support daily operational workflows.

Role Requirements & Details Position Title DMS Support Intern (2 Openings) Department DMS / Sales Operations

Experience Level Freshers can apply; relevant internship experience in operations or data management is an advantage.

Core Focus Areas SFA metadata management, backend operations, data accuracy, troubleshooting, and DMS adoption.

Note: This is a paid internship.Skills: distributor management system,user support,ms excel,distributor coordination,troubleshooting,onboarding support,mis reporting,data reconciliation,data management,issue tracking

📌 Intern - DMS Operations (Gurugram)
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