Job highlights

- BPO background mandatory,and candidate should be comfortable with night shifts.
- Update and revise employment policies and procedures as legally required or business needs dictate
- Analyze information and recommend HR solutions.
- Identify problems and evaluate solutions to enhance manager and employee performance and experience.
- Manage and execute special projects, including setting timelines, coordinating with stakeholders, conducting research, organizing information, and processing transactions.
- Prepare reports by collecting, analyzing, and summarizing data and trends.
- Ensure compliance with local legal requirements by staying informed of existing and new legislation, enforcing policies, and advising management on necessary actions.
- Deliver exceptional onboarding experiences for all new hires.
- Process and file new hire documentation in coordination with payroll and legal vendors.
- Administer the Employee Satisfaction Survey.
- Address employee relations matters, concerns, and disciplinary or performance issues.
- Update and revise employment policies and procedures as legally required or business needs dictate.




- Support a positive work environment by managing daily office tasks.
- Assist with employee onboarding and offboarding processes.
- Address any employee relations, employee concerns, and/or disciplinary or performance issues as they arise.

So, do you have what it takes to become a HR Generalist
- Excellent verbal and written communication skills.
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to act with integrity, professionalism, and confidentiality.
- Thorough knowledge of employment-related laws and regulations.
- BPO background mandatory, and candidate should be comfortable with night shifts.

Eligibility

- Overall Experience: 12- 24 months of qualified experience. International Call center experience is highly preferred.
- Education: Master s degree/PG in Human Resources

📌 HR Generalist (Mumbai)
🏢 TaskUs
📍 Mumbai