Role & responsibilities

- Work closely with HR and Operations Team, serves as designated expert on the interpretation of human resources policies & labor laws for India and in administering projects for career development and commendations.

- Lead the employee relations & engagement programs and foster the company's culture, ensuring all initiatives/activities are promoted and delivered.

- Facilitates disciplinary actions and case investigations including but not limited to notices issuance and serving of penalties to concerned employees with the assistance of immediate superior.

- Works with the Sr. HR Manager in developing and implementing the company's code of conduct.

- Provide guidance and updates on company policies and works with the management and employees to promote harmonious setting within organization.

- Handles employee relations counseling and exit interviewing.

- Extensive interaction with Operations Leadership team.

- Ensures due process is followed consistently including processing of return-to-work notice.





- Provides advice and counsel to employees on employee relations issues and workplace practices.

- Conducts research and evaluation of existing policies to introduce new perspectives and applicable process.

- Maintains HR resignation and Discipline tracker.

- Process termination and other HRIS system update.

- Performs other related duties as required and assigned by immediate superior.

Preferred candidate profile

- Bachelors Degree in Psychology, Behavioral Sciences, HR Management or equivalent.

- 5 – 8 years of related working experienced handling employee and labor relations in a BPO, call center environment.

- Good knowledge on Labor law and practices.

- Strong written and verbal English communication skills.

- Good project management skills and ability to communicate effectively with various levels in the organization.

- Adept in MS office and Excel application/s.

📌 HR Business Partner (Night Shift) (Chennai)
🏢 Med-Metrix
📍 Chennai