What youll be doing:

- Provide first-line support for HPC users across scheduling, compute, storage, and access-related issues

- Troubleshoot job failures, scheduler errors, resource constraints, and performance concerns, driving issues to resolution or appropriate customer concern

- Perform triage of infrastructure incidents, gathering diagnostics and advancing to subject matter experts (SMEs) when issues extend beyond defined ownership

- Monitor system health, queues, node status, and service availability to ensure stable daily operations

- Complete established operational procedures for maintenance, patching, and configuration updates

- Develop and maintain operational documentation, runbooks, knowledge base articles, and guidelines for users and internal teams

- Contribute to improving team processes by identifying recurring issues and proposing practical workflow refinements

What we need to see:

- Bachelor s degree in Computer Science, Information Technology, Engineering, or related field, or equivalent experience





- 2+ years of experience supporting Linux-based production environments

- Solid Linux systems administration fundamentals (RHEL/CentOS and/or Ubuntu)

- Ability to troubleshoot technical issues methodically and determine when a customer concern requires attention

- Experience interacting directly with users in a technical support or operations role

- Solid written communication skills with the ability to produce clear documentation and procedural guides

- Demonstrated ability to follow established processes while maintaining attention to detail

Ways to stand out from the crowd:

- Foundational scripting or automation experience (e.g., Bash or Python) sufficient to support routine operational tasks

- Solid understanding of workload schedulers such as LSF, Slurm, or similar systems

- Strong grasp of network computing supporting infrastructure (NFS, automounter, LDAP)

- Experience supporting HPC or large-scale compute environments

- Familiarity with EDA workloads

📌 HPC Operations Engineer (Bengaluru)
🏢 NVIDIA
📍 Bengaluru