Job highlights

- Proficiency in hotel management software and in-depth knowledge of industry standards and safety regulations

- Manage hotel operations, ensure smooth guest check-in and stay, conduct staff training, drive occupancy and revenue, handle escalations, and perform quality audits

Role & responsibilities

- Ensure smooth functioning of hotel operations and a seamless check-in &stay; experience for guests

- Identify gaps and conduct necessary staff training regularly

- Ensure adherence to Company SOPs & compliance policies, as applicable

- Generate revenue by ensuring availability of sellable rooms/inventory and driving occupancy through booking conversions

- Drive guest experience, and handle escalations through stakeholder management

- Conduct surprise audits (Quality/Revenue Assurance) at assigned property and submit audit reports along with resolutions, as necessary

- Ensure Daybook adoption for operations management

Preferred candidate profile

- Excellent communication & interpersonal skills

- Solid command over English and resp. regional language

- Proficiency in using industry relevantsoftware and computer applications

- In-depth knowledge of industry best practices, standards & safety regulation

📌 Hotel Manager (Tirupati)
🏢 OYO
📍 Tirupati