Kozent Tec Pvt. Ltd (formerly known as Genesis Transcriptions Pvt. Ltd) is business associate of Panacea Solutions LLC having presence in US Healthcare documentation business for more than 20 years. We use cutting edge technology to help our US Healthcare Providers. We have diversified into RCM and IT support services in the recent past and have aspiring growth plan. We have been operating from Noida.

(JD) Overview: TL - Billing, Charge & Payment Posting

1. Role Purpose & Summary The Team Leader manages a team of Charge Entry/Posting and Payment Posting executives. The role ensures that medical charges, electronic remittance advices (ERAs), paper Explanation of Perks (EOBs), and patient payments are processed accurately, timely, and in compliance with US payer rules. The TL acts as the bridge between operations, quality assurance (QA), and US-based clients or managers.

2. Key Responsibilities

- Team Management & Supervision:
- Lead, mentor, and monitor a team of 1525 billing, charge posting, and payment posting associates.
- Conduct daily/weekly huddles, track shift KPIs, and manage workforce attendance and roster planning.
- Charge Posting / Charge Entry Oversight: Ensure accurate capture and keying of demographic data, CPT/HCPCS codes, ICD-10 diagnosis codes, and modifier data from encounter forms or electronic health records (EHR).

Monitor daily charge batches to maintain high first-pass accuracy (typically target >98%).

Payment Posting & Reconciliation:

Oversee the posting of electronic remittance files (835/ERA) and manual EOB/checks from insurance carriers.





Manage patient-level payment posting (credit cards, ACH, wire transfers, lockbox).

Reconcile total posted cash against bank deposit reports on a daily and monthly basis.

Quality Assurance & Reporting:

- Perform regular sample audits on team outputs to reduce posting errors.
- Prepare daily, weekly, and monthly MIS (Management Information System) and cash-posting reports for senior leadership and US clients.
- Drive process improvements, SOP (Standard Operating Procedure) updates, and root-cause analysis for recurring errors.

3.

Required Qualifications & Skills

- Experience: 8+ years of total experience in US Healthcare RCM, with at least 23 years in a Team Lead, Senior Subject Matter Expert (SME), or Assistant Manager capacity handling charge/payment posting.

- Domain Knowledge: Deep understanding of US healthcare billing workflows, medical terminology, CPT, ICD-10, and HCPCS codes.

Familiarity with ERAs, EOBs, 835/837 files, and clearinghouse operations.

Proficiency in major US billing/EHR/RCM software platforms (e.g., Epic, Athenahealth, eClinicalWorks, NextGen, or proprietary systems).

Core Competencies:

- Strong analytical and Excel skills (VLOOKUP, Pivot Tables, dashboard tracking).
- Good people-management, conflict-resolution, and client-communication skills.
- Attention to detail and strict adherence to HIPAA compliance and data security standards.

Feel free to call at (phone hidden) for the telephonic interview anytime after 3pm or visit office after 7pm (Monday- Friday).

📌 Hiring - Team Lead (Payment & Charge Posting) RCM (Noida)
🏢 Kozent Tec
📍 Noida