Job highlights

- Minimum graduate with excellent verbal communication and problem-solving skills
- Handle incoming/outgoing customer calls, resolve queries, maintain records, and achieve performance targets
- Attractive salary package with performance-based incentives

We are looking for enthusiastic and customer-oriented individuals to join our team as Customer Support Executives for the BPO Voice Process. The candidate will be responsible for handling customer queries, providing appropriate solutions, and ensuring a positive customer experience through voice calls. Roles & Responsibilities

- Handle incoming and outgoing customer calls professionally.
- Resolve customer queries, complaints, and concerns effectively.
- Provide accurate information about products and services.
- Maintain excellent customer relationships through effective communication.
- Ensure customer satisfaction by providing timely resolutions.
- Follow company policies, process guidelines, and quality standards.
- Maintain proper records of customer interactions.
- Achieve daily and monthly performance targets.

Skills & Requirements





- Excellent verbal communication skills.
- Good listening and problem-solving abilities.
- Basic computer knowledge and typing skills.
- Ability to handle customer queries professionally.
- Positive attitude and willingness to learn.
- Ability to work in a team and meet targets.

Eligibility Criteria

- Qualification: Minimum Graduate.
- Experience: Freshers and experienced candidates can apply.
- Excellent communication skills in English
- Both male and female candidates can apply.

Job Details

- Industry: BPO / Call Centre
- Department: Customer Service / Customer Support
- Role: Customer Support Executive
- Employment Type: Full Time, Permanent
- Functional Area: Voice Process / Customer Service

Why Join Us?

- Attractive salary package.
- Training and development opportunities.
- Growth and career advancement opportunities.
- Friendly working workplace.
- Performance-based incentives (if applicable)
- To get your interview scheduled contact below:
- Mamta- 96259 97939

📌 Hiring For International BPO - Customer Support (New Delhi)
🏢 WSNE Consulting
📍 New Delhi