We are hiring Guest Relations Executives for leading hotels. The ideal candidate should have excellent communication skills, a pleasing personality, and a passion for delivering exceptional guest experiences.

Key Responsibilities:

- Welcome guests and ensure a warm and skilled check-in experience.
- Handle guest queries, requests, and complaints efficiently.
- Assist guests with check-in, check-out, and room-related enquiries.
- Coordinate with housekeeping, front office, food and beverage, and other departments.
- Ensure guest satisfaction by providing prompt and personalized services.
- Handle guest feedback and resolve service-related concerns.
- Maintain professional relationships with guests.
- Assist VIP guests and ensure personalized hospitality services.
- Maintain guest records and update relevant information in hotel systems.

Eligibility Criteria

- Freshers and experienced candidates can apply.
- Minimum qualification: 12th Pass / Graduation (as per hotel requirements).
- Excellent English communication skills.
- Good interpersonal and customer-handling skills.
- Well-groomed with a pleasing personality.
- Basic computer knowledge.
- Willingness to work in rotational shifts.

📌 Guest Relations Officer (Bengaluru)
🏢 Taj Hotels
📍 Bengaluru