Location: Devala, Nilgiri – Kerala/Tamil Nadu Border

Salary: ₹24,000 - ₹27,000 per month

Industry: Luxury Resort / Hospitality

Experience: Minimum 2–3 years in a hotel or resort front office

We are looking for an experienced and customer-oriented Front Office Executive to join our luxury resort in Devala, Nilgiri. The ideal candidate must have prior resort or hotel front desk experience and be confident in handling multiple guests, managing guest requests, and ensuring excellent customer service.

Candidates with experience in handling high guest volumes and managing front office operations independently are preferred.

Key Responsibilities

- Manage daily front desk operations, including guest check-in and check-out.
- Welcome, assist, and attend to multiple guests professionally.
- Handle guest enquiries, requests, complaints, and special requirements efficiently.
- Manage room reservations, bookings, guest records, and front office documentation.
- Coordinate with housekeeping, restaurant, and other departments to ensure smooth guest services.
- Handle telephone calls, emails, and guest communications.




- Ensure guest satisfaction through timely service and effective problem-solving.
- Maintain professional standards and a high level of hospitality at all times.

Requirements

- Minimum 2–3 years of experience in a hotel or resort front office is mandatory.
- Previous experience handling multiple guests in a busy resort or hotel environment.
- Strong guest-handling and communication skills.
- Valuable spoken English; Malayalam and Tamil will be an advantage.
- Knowledge of hotel reservation systems and basic computer operations.
- Professional appearance, a pleasant personality, and a service-oriented attitude.
- Willingness to work at Devala, Nilgiri.

Salary and Benefits

- Salary up to ₹25,000 per month, based on experience and skills.
- Food and accommodation facilities as per company policy.
- Opportunity to work in a luxury resort environment.
- Career growth and professional development opportunities.

Job Type: Full-time Pay: Up to ₹24,000 - ₹27,000 per month

Work Location: In person

Pay: ₹24,000.00 - ₹27,000.00 per month

Work Location: In person

📌 Front Office Executive (Devala)
🏢 Jaya Mayflower Hospitality
📍 Devala