About ARC PilatesARC Pilates is a boutique Reformer Pilates studio in Lucknow, dedicated to offering a thoughtful, personalised and premium wellness experience.

We believe that exceptional service extends beyond the studio floor. From the first enquiry to every subsequent visit, our Front of House team plays an essential role in creating the welcoming, organised and attentive environment that defines ARC.

About the RoleWe are seeking a Front of House Associate to join our studio team.

As the first point of contact for our clients, you will be responsible for providing a professional and welcoming experience while supporting the smooth functioning of daily studio operations.

This role is suited to someone who is personable, dependable, well-organised and comfortable working in a client-facing environment.

Key Responsibilities

- Welcome clients and visitors, ensuring a warm and qualified studio experience.
- Manage client enquiries through WhatsApp, telephone and in-person interactions.
- Coordinate class bookings, appointment schedules and client attendance.
- Assist prospective clients with information about studio services, memberships and packages.
- Maintain accurate client records and support routine administrative activities.
- Coordinate with Pilates instructors to ensure smooth class transitions and daily schedules.
- Help maintain the presentation, cleanliness and overall ambience of the reception and common areas.
- Handle client concerns and requests with professionalism, discretion and attention to detail.
- Support membership enquiries, follow-ups and other studio operations as required.

Qualifications & Requirements
- Minimum educational qualification: Higher Secondary (Class 12); graduates preferred.




- Strong verbal and written communication skills in English and Hindi.
- A professional, presentable and courteous demeanour.
- Good organisational skills and attention to detail.
- Basic proficiency with computers, digital communication and scheduling applications.
- Ability to manage multiple responsibilities while maintaining a calm, service-oriented approach.
- Reliability, punctuality and a willingness to learn.
- Previous experience in hospitality, reception, customer service or administration is advantageous but not mandatory.

Freshers with strong communication skills and a genuine interest in client service are encouraged to apply.

Working Arrangements

- Location: ARC Pilates, Lucknow
- Workplace: On-site
- Schedule: Six working days per week, including Saturdays
- Shift: As assigned according to studio requirements
- Employment term: Initial six-month fixed-term engagement, subject to the terms of the employment agreement
- Compensation: Discussed during the selection process based on suitability and experience

What We ValueAt ARC, we value individuals who take ownership of their responsibilities, communicate thoughtfully and appreciate the importance of consistency in delivering an exceptional client experience.

We are particularly interested in candidates who demonstrate maturity, initiative and a genuine commitment to the role.

Application ProcessInterested candidates are requested to complete the application form linked below, including submission of their latest CV.

Application Form: https://forms.gle/nH3Jx2LYRJUHE7xs7

Applications will be reviewed by our team, and shortlisted candidates will be contacted regarding the next stage of the recruitment process.

We look forward to hearing from you.

ARC Pilates | Lucknow

📌 Front of House Associate (Lucknow)
🏢 ARC Pilates Studio
📍 Lucknow