- Performs other duties required to provide the service brand behavior and genuine hospitality
- experience through performance that demonstrates the standards of,genuine hospitality and exceeding guest expectations
- Fine Dining Experience
- Creates 100% guest satisfaction by providing the Yes I Can! experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations.
- Gives personal attention, takes personal responsibility and uses teamwork when providing guest service.
- Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems.
- Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis.
- Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction.
- Performs other duties required to provide the service brand behavior and genuine hospitality.
- Adheres to hotel policies and procedures.
- Attends work on time and as scheduled.
- Follows hotel grooming and hygiene standards.
- Minimise safety hazards by following all safety rules and procedures.
- Refrain from personal conversations with other employees at the main entrance.
- Keeps Manager fully informed of all problems or unusual matters of significance.
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
- Maintains a favourable working relationship with all other company employees to foster and promote a co-operative and harmonious working setting.
- At all times projects a favourable image of the Hotel to the public.
- Skills.
- Fine Dining Experience.
- POS Systems.
- Staff Scheduling.
- Money Handling.
- Knowledge of local liquor laws and regulations.
- Able to resolve conflicts guests, supervisor and employee.
- +{{skillsLength}}.
📌 Food and Beverage Supervisor (Hyderabad)
🏢 Radisson Hotel Group
📍 Hyderabad
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