Job Title: Field Training Manager
Location: Gurgaon (field travel required)
Experience: 4–8 years in frontline / blue-collar workforce training
CTC: Up to ₹10 LPA
Employment Type: Full-time
About the Role
ScrapUncle is hiring a hands-on Training Head to train and develop our on-ground gig workforce: scrap pickup partners and field staff. This is a field-first role with regular on-ground training and coaching.
Key Responsibilities
- Run onboarding and refresher training for gig workers, in Hindi
- Train workers on scrap material identification, segregation, weighing, and pricing
- Train workers on the ScrapUncle partner app (attendance, pickups, order updates, issue reporting)
- Train workers on customer interaction, grooming, and safety practices
- Create SOPs, short videos, and assessments
- Conduct on-field coaching and audits
- Work with Operations, HR, and Fleet to close skill gaps
- Track training KPIs such as attrition, accuracy, app adoption, and customer ratings
Who Should Apply
- 4–8 years of experience training gig workers, delivery partners, riders, or frontline field staff
- Background in logistics, quick-commerce, last-mile delivery, recycling, or field services
- Robust spoken Hindi
- Comfortable with frequent field travel
Please do not apply if your experience is mainly corporate or soft-skills training, academic teaching, or if you are looking for a desk-based role.
? Share your resume at
[email protected]
Regards,
HR Team, ScrapUncle
📌 Field Training Manager (Gurugram)
🏢 ScrapUncle
📍 Gurugram