- Experience in equity sales with strong analytical skills and customer orientation
- Activate non-traded and stopped trading customers, provide demos and advisory, cross-sell equity products, open new accounts, and handle customer queries
Equity Relationship Manager - Online Activation Group
Key Responsibilities:
- To activate the non-traded customers who had opened the account with ICICIdirect.com but still not activated the account.
- To Re-activate STOP traders who once traded with ICICIdirect.com but now stopped trading.
- To provide full demo of the website with research calls, while activating these non-trading and stop trader clients, advisory to keep clients active and increase revenue.
- To cross sell Other by products Of equity so that the customer remains active month on month.
- To open new accounts by taking reference from the reactivated clients.
- To Handle customer queries and to ensure complete customer satisfaction for the reactivated clients.
Key Requirements
•Should be a valuable communicator
- Should have customer orientation
- Should have strong interpersonal skills
- Should be confident & positive approach
- Should have analytical skills