Job highlights
- Bachelor's degree in HR or related field with proven employee relations experience and HR software proficiency
- Develop and implement employee relations strategies, resolve complaints, conduct training, and support performance management
We are looking for a highly skilled and experienced Employee Relations Specialist to join our team in an international setting. The ideal candidate will have a strong background in employee relations, with excellent communication and problem-solving skills.
Roles and Responsibility
- Develop and implement effective employee relations strategies to foster a positive work environment.
- Provide guidance and support to employees on HR-related matters, including conflict resolution and policy implementation.
- Collaborate with management to develop and implement performance management systems.
- Conduct training sessions and workshops on employee relations topics, such as harassment prevention and diversity awareness.
- Investigate and resolve employee complaints and concerns in a timely and professional manner.
- Maintain accurate records of employee interactions, including disciplinary actions and performance evaluations.
Job Requirements
- Bachelor's degree in Human Resources or a related field.
- Proven experience in employee relations, preferably in a similar industry.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Strong analytical and organizational skills, with attention to detail and the ability to prioritize tasks effectively.
- Experience with HR software and systems, including applicant tracking systems and performance management tools.
About Company Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. We utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Join Teleperformance, where our world-class workforce and innovative solutions drive success.
Experience a workplace that values your development, supports your goals, and celebrates your accomplishments. It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged.
We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
Teleperformance is an Equal Prospect Employer. If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.
Additional Info The company name is TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED.
📌 Employee Relations Specialist I - International (Mansarovar)
🏢 TP
📍 Mansarovar