EDI Consultant

Experience: 5+years

Role Focus: 60% EDI Platform Support | 40% ERP Support

Job Summary

We are looking for a proactive and analytical EDI Consultant with 23 years of hands-on experience in EDI administration, mapping, and technical support. The ideal candidate should have strong knowledge of EDI X12 and EDIFACT standards, particularly retail supply chain transactions. The role involves approximately 60% working on EDI platforms and 40% supporting ERP-related activities.

The candidate must possess strong analytical and troubleshooting skills, demonstrate the ability to independently investigate and resolve technical issues, and communicate confidently with customers. The ability to understand new concepts quickly and work with minimal supervision is essential.

Key Responsibilities

1. EDI Production Support & Monitoring

- Monitor daily EDI document transmission and integration workflows.
- Identify, troubleshoot, and resolve EDI transmission failures and data errors.
- Ensure timely processing of incoming and outgoing EDI transactions.

1. ERP Data Management

- Work within ERP systems to validate order processing and inventory transactions.
- Ensure data consistency between EDI platforms and ERP systems.
- Investigate and resolve data mismatches and integration issues.

1. Independent Troubleshooting & Problem Solving

- Analyze raw EDI data to identify errors and transmission failures.
- Investigate root causes of failed mappings, data validation issues, and integration blockers.
- Follow established SOPs while demonstrating independent problem-solving capabilities.
- Research and implement solutions with minimal supervision.

1. Customer Communication

- Participate in weekly customer meetings and status discussions.
- Communicate onboarding progress and outstanding technical issues.
- Clarify EDI specifications and coordinate issue resolution with customers.





1. EDI Document Management

- Manage and troubleshoot retail supply chain EDI transactions.
- Ensure proper processing and validation of the following documents:
- 850 Purchase Order
- 855 Purchase Order Acknowledgment
- 856 Advance Ship Notice (ASN)
- 810 Invoice
- 846 – Inventory Inquiry/Advice

Required Qualifications & Skills

- 2–3 years of hands-on experience in EDI administration, mapping, implementation, or production support.
- Strong understanding of EDI X12 and EDIFACT standards.
- Knowledge of EDI segments, elements, loops, and transaction structures.
- Practical experience with retail EDI transactions (850, 855, 856, 810, and 846).
- Ability to analyze raw EDI files and independently identify data errors and root causes.
- Strong troubleshooting, analytical, and problem-solving skills.
- Excellent verbal and written communication skills.
- Confidence in handling direct customer interactions and weekly status calls.
- Ability to quickly understand new technical concepts and business workflows.
- Willingness to work during US business hours.

Preferred Qualifications (Good to Have)

- Basic working knowledge of ERP platforms such as SAP, Oracle, NetSuite, or Microsoft Dynamics 365.
- Understanding of retail supply chain processes.
- Familiarity with dropship operations, warehouse routing guides, and 3PL logistics.
- Exposure to EDI onboarding, partner configurations, and mapping validation.

Ideal Candidate Profile We are looking for someone who:

- Is technically solid in EDI and retail transaction processing.
- Can independently troubleshoot issues rather than simply follow SOPs.
- Has strong data analysis and root-cause investigation capabilities.
- Can communicate directly with customers without hesitation.
- Learns new systems and processes quickly with minimal training.
- Takes ownership of issues from identification through resolution.

📌 EDI Consultant (Chennai)
🏢 Korcomptenz Consultancy
📍 Chennai