14 Nov
|
LayerN
|
Hyderabad
E-Commerce & Growth Marketing Intern
Company: LayerN
Location: Hyderabad (In-office, 6 days a week)
Type: Internship
About LayerN
LayerN is a fast-growing D2C e-commerce brand specializing in 3D-printed functional art and home decor, designed and manufactured in-house in Hyderabad. We sell across our own website (Shopify), Amazon, Flipkart, and other online channels, building a brand around products that are both useful and visually distinctive. We are a small, agile team working 6 days a week from our Hyderabad office, where every person's work has an immediate, measurable impact on the business.
What Makes This Role Different
- Direct Collaboration: Work directly with the founder—no middle managers or bureaucracy.
- Real Ownership: Take charge of core projects and responsibilities from week one, with zero filler tasks.
- Comprehensive Exposure: Gain hands-on experience across e-commerce operations, digital marketing, logistics, and analytics in a single role.
What You Will Do E-Commerce & Store Operations
- Manage day-to-day store operations on Shopify, including product listings, inventory updates, order tracking, and store health checks.
- Monitor marketplace channels (Amazon and Flipkart) to ensure optimized listings, healthy account status, accurate reviews, and proper fulfillment.
- Track orders end-to-end using Shiprocket; proactively flag and resolve delivery issues, Non-Delivery Report (NDR) cases, and returns before they escalate.
- Raise and manage support tickets with Shopify, Shiprocket, or marketplace partners through to complete resolution.
Growth & Marketing Support
- Schedule and publish content across Instagram and other digital channels as directed.
- Monitor ad campaign performance and report key performance metrics daily.
- Research competitor pricing, product positioning, and emerging marketing strategies.
- Assist with copywriting, imagery, and layout changes on product pages to optimize conversion rates.
Analytics & Reporting
- Pull and maintain weekly reports on sales, returns, ad spend, and customer behavior using Shopify Analytics, Microsoft Clarity, and spreadsheets.
- Spot operational anomalies independently and suggest actionable steps for investigation before being asked.
Coordination & Communication
- Coordinate smoothly with logistics partners, vendors, and service providers via email and phone.
- Keep task boards updated daily—ensuring every task always has a clear status update.
- Draft professional emails, follow-ups, and internal summaries clearly and promptly.
What We Expect (Work Ethic)
- On-Site Commitment: Ability to work from the Hyderabad office 6 days a week with high energy and focus.
- Ownership over excuses: If something is your task, you see it through. You don't wait to be reminded.
- Proactive mindset: Anticipate problems and flag them before they turn into fires.
- High responsiveness: Reply promptly. If you hit a roadblock, speak up immediately—silence is not an update.
- Uncompromising accuracy: Errors in orders, listings, or communication cost real money. Attention to detail is vital.
- Agility and speed: You will use tools you may not know yet. Figure them out, ask once, and own them moving forward.
- Professionalism: You represent LayerN with every customer, vendor, and platform interaction.
What We Look For
- Genuine curiosity about how e-commerce and D2C businesses scale.
- A self-starter who takes initiative without needing to be told twice.
- Able and willing to commit to an in-office, 6-day work schedule in Hyderabad.
- Strong written English skills for emails, reports, and content creation.
- Prior Experience (Nice-to-Have, Not Required): Exposure to Shopify, Amazon, or other e-commerce platforms; social media content creation/management; or experience running a small business, freelance work, or a college entrepreneurship cell.
Who Should NOT Apply
- Candidates looking for a remote setup, hybrid flexibility, or a passive learning experience.
- Anyone unable to commit to a 6-day in-office work week and daily task updates.
- Those who require constant hand-holding or micro-management on tasks.
Pay: ₹14,000.00 - ₹15,000.00 per month
Perks
- Adaptable schedule
- Food provided
- Paid time off
Work Location: In person
📌 E-Commerce Business Management Intern (Hyderabad)
🏢 LayerN
📍 Hyderabad