Job highlights

- Experience in Windows Support, Active Directory, DNS, DHCP, and Hardware Support including printer and system assembly

- Provide IT desktop support via multiple channels, coordinate with engineers and users, deliver desk side and remote assistance, and monitor customer satisfaction

Desktop Support :-

- Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool.

- Co-ordination with engineers and user.

- Providing desk side support for local users and remote assistance for users.

- Monitor, track and respond to customer satisfaction survey responses.

- Should be positive in Windows Support, Outlook Support, Active Directory, DNS, DHCP.

- Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling)

- OS Troubleshooting, Outlook Troubleshooting and Configuration

- Should have good communication and technical knowledge.

📌 Desktop Support Engineer / Immediate Joiner (Bhuj)
🏢 Progressive Techserve
📍 Bhuj