14 Nov
|
MANTARA
|
Bengaluru
Job highlights
- This is a full-time,on-site,shift-based role for freshers and experienced candidates (0-2 years) .As a Customer Support Executive,you will be crucial in ensuring our customers have a seamless and positive experience
- Work Schedule .
Job Type: Full time,On-site,Shift-based.
Why Join
Mantara . At Mantara,youll be an essential part of a team that creates beauty through design
Were looking for a highly motivated and customer-focused individual to join our team as a Customer Support Executive. If youre passionate about providing exceptional service, enjoy problem-solving, and thrive in a dynamic environment, we want to hear from you!
About the Role
- This is a full-time, on-site, shift-based role for freshers and experienced candidates (0-2 years) . As a Customer Support Executive, you will be crucial in ensuring our customers have a seamless and positive experience. Your key responsibilities will include:
- Responding promptly and professionally to customer inquiries via chat and phone .
- Providing accurate quotations and assisting customers with their purchase decisions.
- Maintaining accurate customer data and comprehensive communication logs.
- Collaborating effectively with internal teams to resolve customer issues quickly and efficiently.
- Meeting important lead-response and conversion targets .
Who Were Looking For
- Excellent spoken and written English skills.
- Fast and accurate typing skills .
- Strong customer service and outstanding communication abilities.
- Flexibility to work weekends or odd hours as needed.
- Sales experience is a bonus .
- A self-driven attitude and the ability to work independently.
Qualifications
Language Proficiency:
- English (Required)
- Hindi (Required)
- Kannada (Plus)
- Tamil (Plus)
Compensation & Benefits
- Salary: 1,80,000 2,40,000 per annum (based on experience).
- Health Benefits: Health insurance.
- Time Off: Paid sick time.
Work Schedule
- Job Type: Full-Time, On-site, Shift-based.
Why Join Mantara
- At Mantara, youll be an essential part of a team that creates beauty through design.
- Be part of a fast-growing company with opportunities for professional growth.
- Work in a dynamic, design-forward environment .
- Help shape the experience of a luxury home hardware brand.
- Contribute to projects that are appreciated by thousands of design-conscious customers.
Ready to provide exceptional support and be a voice for luxuryApply now!
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📌 Customer Support Professional (Bengaluru)
🏢 MANTARA
📍 Bengaluru