Customer Support Professional (Bengaluru)

Customer Support Professional (Bengaluru)

14 Nov
|
MANTARA
|
Bengaluru

14 Nov

MANTARA

Bengaluru

Job highlights

- This is a full-time,on-site,shift-based role for freshers and experienced candidates (0-2 years) .As a Customer Support Executive,you will be crucial in ensuring our customers have a seamless and positive experience

- Work Schedule .

Job Type: Full time,On-site,Shift-based.

Why Join

Mantara . At Mantara,youll be an essential part of a team that creates beauty through design

Were looking for a highly motivated and customer-focused individual to join our team as a Customer Support Executive. If youre passionate about providing exceptional service, enjoy problem-solving, and thrive in a dynamic environment, we want to hear from you!

About the Role

- This is a full-time, on-site, shift-based role for freshers and experienced candidates (0-2 years) . As a Customer Support Executive, you will be crucial in ensuring our customers have a seamless and positive experience. Your key responsibilities will include:

- Responding promptly and professionally to customer inquiries via chat and phone .

- Providing accurate quotations and assisting customers with their purchase decisions.

- Maintaining accurate customer data and comprehensive communication logs.

- Collaborating effectively with internal teams to resolve customer issues quickly and efficiently.





- Meeting important lead-response and conversion targets .

Who Were Looking For

- Excellent spoken and written English skills.

- Fast and accurate typing skills .

- Strong customer service and outstanding communication abilities.

- Flexibility to work weekends or odd hours as needed.

- Sales experience is a bonus .

- A self-driven attitude and the ability to work independently.

Qualifications

Language Proficiency:

- English (Required)

- Hindi (Required)

- Kannada (Plus)

- Tamil (Plus)

Compensation & Benefits

- Salary: 1,80,000 2,40,000 per annum (based on experience).

- Health Benefits: Health insurance.

- Time Off: Paid sick time.

Work Schedule

- Job Type: Full-Time, On-site, Shift-based.

Why Join Mantara

- At Mantara, youll be an essential part of a team that creates beauty through design.

- Be part of a fast-growing company with opportunities for professional growth.

- Work in a dynamic, design-forward environment .

- Help shape the experience of a luxury home hardware brand.

- Contribute to projects that are appreciated by thousands of design-conscious customers.

Ready to provide exceptional support and be a voice for luxuryApply now!

- Choosing a selection results in a full page refresh.

📌 Customer Support Professional (Bengaluru)
🏢 MANTARA
📍 Bengaluru

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