Job highlights

- Candidates comfortable working in rotational shifts. . Must be willing to work in an international customer support environment. . Job Details.
- Shift: Rotational / International Shifts. Employment Type: Full-Time
- Eligibility. Freshers and experienced candidates can apply. . Any Graduate / Undergraduate (as per process eligibility). . .

Job Title: Customer Support Executive - International Chat Process (Non-Voice)

Job Summary

We are looking for enthusiastic and customer-focused individuals to join our International Customer Support team. The role involves assisting international customers through chat support, resolving queries, providing accurate information, and ensuring a positive customer experience.

Key Responsibilities

- Handle customer queries through live chat and email.
- Provide timely and accurate resolutions to customer concerns.
- Understand customer requirements and offer appropriate solutions.
- Maintain professional communication and ensure customer satisfaction.
- Follow process guidelines, quality standards, and response-time targets.
- Escalate complex issues to the appropriate teams whenever required.
- Maintain accurate records of customer interactions.

Skills & Requirements




- Excellent written English communication skills.
- Good typing speed with accuracy.
- Strong problem-solving and customer-handling abilities.
- Basic computer knowledge and familiarity with MS Office.
- Ability to multitask and manage multiple chat conversations.
- Positive attitude, patience, and willingness to learn.

Eligibility
- Freshers and experienced candidates can apply.
- Any Graduate / Undergraduate (as per process eligibility).
- Candidates comfortable working in rotational shifts.
- Must be willing to work in an international customer support workplace.

Job Details
- Position: Customer Support Executive
- Process: International Chat Support (Non-Voice)
- Work Mode: [Work from Office / Hybrid / Remote]
- Shift: Rotational / International Shifts
- Employment Type: Full-Time
- Rotational Week Off

If you have good written communication skills and enjoy helping customers, we would love to hear from you! Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Support Executive - WFO/ WFH (Chennai)
🏢 TechGlora
📍 Chennai