Job highlights

- Graduate with minimum 1 year experience in international customer service or airline operations and SHL score 63+
- Handle escalations, customer complaints, and support airline operations in a voice process with rotational shifts and night cab facility

Job Title: Customer Support Experts PSHD (International)

- Educational Qualification:UnderGraduate
- Work Schedule: 5 Days/week, Rotational Shifts & Week Offs
- Night Shift: 1 side Cab facility available during your odd working hours

(time window of odd hour is 7pm to 6am)

Preferred Experience

Min 1 Year of experience in International Customer Service, Service Recovery, Contact Centre Operations, Airport Operations, or Airline Customer Experience with Airline / OTA (Flight Support) in EU / North America / LATAM region

- Experience in handling escalations and customer complaints is preferred.
- Exposure to airline operations and disruption management will be an added advantage.

SHL Score- 63 and above

Voice process

Minimum 1 year experience in CS or BPO.

Rounds: HR, Ops and SHL and client round

Only IMMEDIATE Joiners FOR MORE INFORMATION CONTACT -

[email protected]

(phone hidden) (calls/whatsapp)

📌 Customer Support Representative (Noida)
🏢 NLB Services
📍 Noida