- Fluency in Hindi and one South Indian language (Tamil preferred), 0-1 year customer support experience
- Handle customer queries, manage escalations, place and process orders, coordinate with teams, maintain customer service standards
Were Hiring | Customer Support Agent
Join Ninjacart and be part of a customer support team helping customers with order-related queries and ensuring a smooth support experience.
Location: Bangalore
Key Responsibilities
- Handle customer queries and provide appropriate resolutions
- Manage escalations related to order-placement issues
- Place real-time orders received from customers
- Process missed orders due to operational or technical issues
- Coordinate with relevant teams to resolve customer concerns
- Maintain a high standard of customer service
Key Requirements
- 0–1 year of experience in customer support; freshers can apply
- Hindi is mandatory
- Fluency in any one South Indian language is required
- Preference: Tamil > Telugu > Kannada
- Strong verbal communication and active listening skills
- Positive customer-handling skills
- Comfortable working in rotational shifts and rotational week-offs
- Male candidates preferred
📌 Customer Support Executive (Bengaluru)
🏢 Ninjacart
📍 Bengaluru
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