Job highlights

- Graduate or undergraduate with valuable English and Hindi communication skills, basic MS Excel and CRM knowledge

- Handle customer queries via calls, emails, and chats; provide support and ensure timely resolution; maintain CRM records and coordinate with teams

Role Summary: We are looking for a confident and immediate joiner for customer service job role with good English speaking skills.

Role & responsibilities:

- Handle customer queries through calls, emails, and chats.

- Provide customer support and ensure timely issue resolution.

- Manage client interactions and maintain customer relationships.

- Perform follow-ups and coordinate with internal teams.

- Update customer information in CRM systems.

- Maintain records, documentation, and process compliance.

- Deliver excellent customer service and customer satisfaction.

Eligibility:

- Any Graduate/ Undergraduate.

- Fresher to 3years experience.

- Good communication skills in English & Hindi.

- Basic knowledge of MS Excel and CRM tools.

- Customer-centric approach with good problem-solving skills.

📌 Customer Support Executive (Gurugram)
🏢 Edge Business Solutions
📍 Gurugram